E-Commerce usability

Online shops, reservation portals and other e-commerce websites have special needs in terms of usability and a usability testing could vastly improve a conversion rate of the website (number of visitors finishing the shopping or booking process).

We gained our expertise in this field developing and managing e-commerce websites. Our e-commerce usability testing includes extensive in-depth usability analysis of a reservation or shopping process, checkout, complex contingency design and defensive design (error checking) testing.

We also offer thorough user testing with real users and user personas testing.